MarkR Posted July 20, 2008 Share Posted July 20, 2008 Has anyone else had problems contacting them? I've sent emails and left messages, but they don't really seem keen on my business... Link to comment Share on other sites More sharing options...
MisterSheen Posted July 20, 2008 Share Posted July 20, 2008 Deja vu m8tey, I know the feeling.....seems its not changed for the better http://www.mkivsupra.net/vbb/showthread.php?t=148901 Link to comment Share on other sites More sharing options...
hmoreta Posted July 20, 2008 Share Posted July 20, 2008 Same issue here mate, sent e-mails to them...nothing. Called them 2 weeks ago, told me to send some pictures of my car to give a quote...nothing Link to comment Share on other sites More sharing options...
Pabs Posted July 20, 2008 Share Posted July 20, 2008 It's the exact problem when someone is so highly recommended - everyone wants work done! We need some more bodyshops that do GOOD work! Link to comment Share on other sites More sharing options...
Homer Posted July 20, 2008 Share Posted July 20, 2008 Last I heard they are VERY busy. As with these places that are in high demand it's better to go see them face to face, they've had a lot of problems with time wasters. Link to comment Share on other sites More sharing options...
MarkR Posted July 21, 2008 Author Share Posted July 21, 2008 I can understand them being tired of timewasters but when it's an insurance claim surely it's an open & closed case of getting the car in fixing it and sending it on its way? They need an office assistant (preferably a nice looking young lady) to answer the phone and make bookings etc. In this day and age it's not really acceptable to get such bad service before they've even got your business. Link to comment Share on other sites More sharing options...
grahamc Posted July 21, 2008 Share Posted July 21, 2008 I can understand them being tired of timewasters but when it's an insurance claim surely it's an open & closed case of getting the car in fixing it and sending it on its way? They need an office assistant (preferably a nice looking young lady) to answer the phone and make bookings etc. In this day and age it's ot really acceptable to get such bad service before they've even got your business. They sorted the insurance claim on my mazda 3s front bumper quickly. Link to comment Share on other sites More sharing options...
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