GoliathJay Posted May 12, 2008 Share Posted May 12, 2008 Hey guys, just hoping for advise/input. I upgraded my phone today with Orange (at the store) from a Sony Ericson K800i to a Blackberry 8320 Curve. I got to play with it for a few minutes, but not the internet or serivces as it was not connected. After playing with it out of the shop, once it was connected I pretty much hate it. I want to go back to the store, give it back, get my £50 back) then phone customer services and cancel my account so I can go out and get an iPhone. HOWEVER, after phoning orange iwas told there may be a "No returns" clause at the stores discretion. Anyone have any input/ideas on my predicement? Or know anythiong about statutory rights in these circumstances? Quote Link to comment Share on other sites More sharing options...
bluecoup Posted May 12, 2008 Share Posted May 12, 2008 can't see that, look on the new contract you signed ? i had 14days to play with my new phone last time i upgraded with a no charge return Quote Link to comment Share on other sites More sharing options...
ShamelessTT Posted May 12, 2008 Share Posted May 12, 2008 As above ^^ i thought with any new contract you got a 14day cool off period! Sounds like ur being blagged Quote Link to comment Share on other sites More sharing options...
steve single Posted May 12, 2008 Share Posted May 12, 2008 As above ^^ i thought with any new contract you got a 14day cool off period! Sounds like ur being blagged ^^^^^yeah thats what they told me 2 week ago.... Quote Link to comment Share on other sites More sharing options...
supra_surj Posted May 13, 2008 Share Posted May 13, 2008 Most big networks have stopped doing any cooling off period. Orange changed theres end of last year and it says in your terms and conditions. HOWEVER i know some shops are still using the old contracts which means if it says 14days on your T&Cs then they have to do it. Otherwise once you sign a phone contract no cooling off period (instore). If bought over phone or net then as your not seeing what your buying they normally give 7 days. Quote Link to comment Share on other sites More sharing options...
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