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The mkiv Supra Owners Club

opening a paypal dispute


jazz1

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Firstly you open a dispute with the seller via paypal. You can give them a few weeks to respond. If you don't get any response or if you are not happy with their response you can escalate the claim to paypal.

 

From there paypal look at all the information and make a decision. If they decide in your favour the money will be taken out of their account and placed into yours.

 

In your case you wouldn't get 100% of the money back but they will ask how much of the money back you would accept.

 

Give as much detail as you possibly can

 

Scott =op

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his email

 

"Jazz, you have given 2 days from now notice? You must be real thick! 2 days is Sunday, you think we work on weekends? Lucky we have access to emails though.

 

 

 

The spoiler has been sitting on the shelf for some time now and it might have gone slightly out of shap (end plates relaxed outwards). When we 1st got this spoiler earlier in the summer we had the same problem as you did. However, our body shop was professional and knowledgable enough to make it fit properly. then it was on the car for a few weeks. So as far as we are concerned it fit fine on the car it was on. Hence that’s what was stated in the add.

 

 

 

Its been sitting on the shelf for some time now and I would suspect the shape of it will have moved slightly, it’s a known issue on copy frp stuff.

 

 

 

Anyway, back to the main point. On Monday we will arrange a collection from you and give you a full refund once the spoiler has been received. You can expect a full refund some point Tuesday or Wednesday at the latest.

 

 

 

If you have an alternative address for collection (from work or parents house) then please do let us know, otherwise it will be collected from the original postal address some point Monday.

 

 

 

Please note, I doubt emails will be checked until Monday morning now.

 

 

 

Kind Regards"

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