Safely Insured

Admittedly, there was a period about 2 years ago where our customer service department became short staffed and we were very busy. This has long since been rectified and our longest wait time for exiting customers in June was 4 1/2 minutes. This is excluding a 40 minute period on one morning where we had external phone issues. There was nothing we could do about that. We take every single claim seriously. It's only in our interest to do so as a lot of our custom is customer recommendation. We also take a lot of pride in what we do. Any customer of ours who has any queries is free to email [email protected] with the subject 'FOA Alex' and I will do my best to help. Alex

Thank you for the kind feedback. It's much appreciated. Alex

Test your knowledge on our Performance and Modified Car Quiz for your chance to win tickets to Clarkson, Hammond & May Live @ the 02. Click the below link to enter. Cheers, Alex http://www.skyinsurance.co.uk/performance-car-insurance.html

We can't currently cover Ireland I'm afraid. Hopefully this will change in future. Cheers, Alex

Hi all, We're currently running a competition for some free track time at Bedford Autodrome! http://www.skyinsurance.co.uk/blog/2015/04/evo-track-events-summer-2015/ All the details are in the above link at the competition is free, so enter your details and spread the word Cheers, Alex

Thank you for feedback. I'll let Luke know that you were happy. Cheers, Alex

Hi JK90, Apologies that you're having problems. In your post you say that you had a Supra with us, not have. Is this correct? If so, this is a situation that I explained in the previous page; our rates or geared for imports/performance/modified cars. We will usually only look to quote for standard UK cars if there's good reason - the client has a modified car with us already, a quote for a family member etc. By the sounds of your post, we don't currently insure your Supra and nor do we currently insure your 1 Series? That is probably why our rate is quite high. If we don't currently insure you, please bear in mind that the picture you linked to is for renewals (exisiting customers) Hope this provides some clarity. Cheers, Alex

Thanks for the feedback. Apologies you had trouble getting through.

It's hard to comment on individual cases without seeing the customer file. By the sounds of it, we will keep on insuring the daily car as you're a club member and had a modified car insured with us. If you take one elsewhere, we wont tell you take the other as well. Cheers, Alex

Can you PM me a number? That way I can arrange for a member of the renewals team to give you a call. Alex - - - Updated - - - Great to hear, thanks for the feedback. Alex

Yep, use [email protected] If you put it for the attention of Alex, I'll make sure it's processed ASAP. Cheers, Alex

I see your point but perhaps I should be more specific. Our agreement with our primary insurers is that we will give them imports/modifed/perfomance cars. Hence why we advertise here. This agreement gives us access to rates that are competitive for these sorts of cars. We don't have this for standard UK cars unless there's a reason, e.g. we already insure the client's modified car, a client's wife, etc. Without access to the market for standard UK cars, our rates will have no discount and can sometimes be high. A brief explanation but that's ultimately how it is. Cheers, Alex

Bear in mind we are a specialist for imports/modified/performance cars. Going by the sound of your post, your Audi is a standard UK car? Feel free to PM your name and postcode and I'll happily take a look to make sure that's the best we can offer. Cheers Alex - - - Updated - - - PM sent.

We can certainly have a look at it for you. Feel free to give us a call on 01707 642 552. We'll happily call you if you PM me a number and good time to call. Cheers Alex

Sky did have an employee, Ollie, whose job was to work purely with Car Clubs. Sadly, we don't have a dedicated member of staff to monitor anymore. However, having seen that this Club is indeed still very active, we will be monitoring daily. If anyone would like to contact us directly, please send an email to - [email protected] You can contact us on this email for anything - quotes; customer service queries; renewals etc. Like I said, the forum will be monitored daily, including weekends. Cheers Alex

Hi Keith, Most insurers have associated NOS with a high claims ratio. Subsequently, they've been reluctant to provide cover for it. Apologies.

That's good to hear

It's the responsibility of the car's owner to ensure that their car is legal. If the car passes an MOT, then that would suggest it's legal To put it this way, we've been insuring modified Supra's since 2003 with decats and have never had a claim thrown out on such a mod.

Hi DNK. Sorry you didn't get a reply. The way we look at it is pretty simple - If the modification is deemed legal in the UK, then we won't have a problem with it. If the modification is not considered legal in the UK, (decats, etc) then we won't be able to cover it. Cheers Alex

Hi DNK. Sorry you didn't get a reply. The way we look at it is pretty simple - If the modification is deemed legal in the UK, then we won't have a problem with it. If the modification is not considered legal in the UK, (decats, etc) then we won't be able to cover it. Cheers Alex

Hi Chaps, My name's Alex, I'll be taking over where Chris left off We now have a dedicated Car Club Team at Sky. Feel free to give us a ring on 03303 331 250 and ask for someone in that department. We'll be happy to help. You can still use PM - I'll be checking it regularly so fire away with any queries, callbacks etc. Alex

Thank you guys - greatly appreciated. Not sure if all of you know, I used to be a MKIV owner..did the TT conversion on an NA Manual...subsequently blew the W58 but had an enormous amount of fun doing it...I will be back to either Supra or GTR ownership in the future so hopefully ill be back as a 'normal' member in the future On and off and under different guises I've been on this forum in particular for over 5yrs - so it's a bit special to me!!

Hi All, With regret I am leaving Sky Insurance at the end of the month for pastures new. There will be a period of hand over but I encourage those with enquiries to contact Sky directly. The office phone number is 03303 331250 (Normal Rate Number) Email: [email protected] - current customers Email: [email protected] - new business/quote enquiries For those of you who have seen the Sky facebook page or blog will know I am a huge car fan and plan to continue my coverage of the car events over the year and will be drifting competitively in 2015 – if you fancy following me I run my own blog & fbook page and welcome any and all support. Best Wishes and thank you for your support Chris - Sky

Thank you for all the entries so far - the responses have been great thus far. Bit of a bump - We've got a week left so make sure you get your entries in: http://www.skyinsurance.co.uk/blog/insurance-enquiry-request/ Prize draw to finish on 30th September with the winner to be announced in the 1st week of October. Good Luck! https://www.facebook.com/MACEMediaChrismisterMann?ref=hl - for the love of cars

Sky Insurance are giving away a £500 voucher towards your next insurance policy! Open to new customers AND current (effective against your renewal) All that is required is for you to follow the web address below, enter your details onto the form (takes literally thirty seconds) and you will be entered into a prize draw. We will leave this open during the month of September and announce the winner in early October. T&C's apply Here is the web address: https://www.skyinsurance.co.uk/blog/insurance-enquiry-request/ Share about & Good Luck Chris - Sky