I have to if I want to keep up the FBMWSH. Not having a pukka service history is A Bad Thing when trying to sell a M3.
Maybe that's why the guy they sent out to deal with my complaint was about 6'5'' and looked like he could handle himself.
To be fair, they have said that, while not admitting responsibility they will get it repaired as a goodwill gesture if I leave the car with them for a day next week. I don't know if I can be arsed though, it sounds like a bit of a balls-ache, what with me working miles away and all.
I was going to get a stone chip on the bonnet sorted at some point anyway so I'll probably just get this new one on the door done at the same time.