The damage claim is still being worked on with FedEx. Paul here can comment further on its status.
The missing parts you guys are definitely owed still. Boost Logic assured us this was already being taken care of a long time ago. Given that neither of you have the parts though, we are following up with them. We already called and emailed Boost Logic today.
Regarding the quality of the exhaust, I am not sure what to tell you. The Boost Logic exhaust is not the highest quality exhaust available. Theirs welds are good, not great. The finish is good, not great. Its 75% the price of the HKS 4" Ti exhaust and maybe 75% of its quality.
I used to have the BL exhaust on my Supra as well. Now I run the HKS 4" Ti...
Kind regards,
Dusty