Hay all. Sorry another thread but an issuee im not really sure on how to deal with this so im after some opinions and maybe some "sales good act" advice.
Ok as some of you know i recently fitted a Rockford Fosgate sub, wiring kit with an alpine amp, all bought from the same shop at the same time.
About 2 weeks ago i was driving listening to music then a burning smell appeared and a "zip pop" kinda sound happend and the amp was dead.
So i went back to mine to find that the 2 20amp fuses had poped. So i replaced them and the the amp fired up fine but the sub was buggered!
So i unscrewed the sub, took it out and a massive woft of smoke came out with it! So straight away i think the sub as gone faulty, so the following tuesday i return the sub for them to send off to Rockford Fosgate!
I got a call a week later to tell me the sub wont be under warrentee as they say its been "missused" (god knows how its been missused, im not playing tenis with the dam thing)
So i went to the shop i bought it from and the Rockford Fosgate rep was there when i turned up for them to tell me its not warrentee the voice coil has cooked but they will give me a new one for £100 isntead of £180!! ITS 2 WEEKS OLD CHRIST SAKE !!
So as you can imagine i wasnt to impressed. The Rockford Fosgate rep suggested it could be the Apline amp, so thats at the shop for testing at the moe.
But what if the amp is fine and they refuse to exchange under warrentee?
Now some of you most probly thinking "u had it too loud"
But the max power of the sub is 800 W and the max power of the amp is 700W so its a less powerful amp than sub BUT i have all setting turned no more than 1/2 way to keep clearly within the RMS of 400W......
So its not my fault inthe slightest (as well as my mate at another audio place feels) and im discusseded in the way this has been delt with. I just want my money back now, if not at least an exchange of a new sub and i will sell on as i want nothing to do with this store i bought it from, from now on!!! And i will only buy from my very helpful mate at his place!
Sorry its alot to read but advice would be fantastic!!
Thanks
Paul