Hi guys,
Need a bit of advice, as I am quite naive about all this...! In March, my Supra was involved in an accident. I reported this to my insurance company who duly recovered and assessed the vehicle. It was classed a write off. After much to-ing and fro-ing, I received an offer letter just after Christmas.
I had personalised number plates on the car when it was crashed. I have just rung the insurance company to get the number plates back, but was told that the car has already been sold. I rang the salvagers who told me that they auctioned the car in September. I am pretty sure that since I hadn't accepted (or even received) an offer, the car was still legally mine. I am now in the situation that I have lost my number plates which were an eighteenth birthday present from my parents.
Are the insurance company allowed to do this? And is there any way that I can get the plates back?
Any help, as ever, gratefully appreciated!