Chaps, I'm having an issue with my Broadband speed at the mo and thought I'd run my symptoms past you to see if you can help.
Ok, about a year ago, I had 20mb broadband from Virgin and all was good, I hit 19.8 on Speedtest.net without any problems. Then when my wife lost her job, I started skimping on luxuries so dropped the connention speed down to the 10mb to save money. During this period of 10mb I changed OS from xp to vista 64. There wasn't any issue as I was still hitting speeds of 9.8 on the speedtest.
The other day though, I changed from sky to the whole virgin media TV/phone broadband package and upgraded again to the 20mb broadband. Straight away I was seeing speedtest.net speeds of between 11mb and 13mb. I was told it may take a couple of days to get up to full speed so I tested it again a couple of days later. After the time had past, I tested it again but still no improvement.
Back on the phone to virgin CS again, after a few tests, they suspected that my modem might be at fault so they sent me a new modem. I recieved it today at had iot activated over the phone. A speedtest showed no improvement, but the indian guy on the phone told me to wait half an hour and try again. After an hour, still no improvement in speed.
Phoned up CS again and spoke to a very knowlegable Indian fella who said it was vista causing the problem. At first I didn't believe him but he told me to do the following. Remove my netgear router from the equation and wire the PC direct to the cable modem. Then go to device manager and change the speed/duplex settings to 100mb/s half duplex. I carried this out and did another test, sure enough, 19.8mb download speed.
My problem now however, is when I put the netgear router back in, my download speed drops back to the 12-13 speed again (this is all wired with ethernet BTW, no wireless or USB use at all)
My router is a Netgear w624 v2. I've looked in the routers setup page but there is no option to change a 100mb/s half duplex like I have on device manager. I've updated its firmware to the latest version, but still no joy.
Any ideas chaps?